Privacy Policy (in accordance with GDPR)

This Privacy Policy explains how SIA “Mood House” (brand: Déemor) processes and protects personal data collected through the website www.deemor.com.
We process personal data in accordance with the General Data Protection Regulation (GDPR) of the European Union and applicable laws of the Republic of Latvia.

1. Who We Are

Data Controller:
SIA “Mood House”
Registration No.: 40203434081
Address: Latvia
Email: [email protected]
Website: www.deemor.com

2. What Information We Collect

We collect the following personal data:

  • name, surname, address, email address, phone number

  • order information, delivery address and payment details

  • cookie data (information about website visits, browser type, IP address)

3. How We Collect Data

We obtain your personal data in the following ways:

  • when you place an order on our website

  • when you contact us by email or through the contact form

  • when you use our website, which automatically collects information via cookies

4. How We Use Your Data

We use your personal data to:

  • process and deliver your order

  • fulfil legal obligations (e.g., accounting requirements)

  • provide customer support and respond to your inquiries

  • maintain website security and improve user experience

We will not use your personal data for marketing purposes without your explicit consent.

5. How We Store Your Data

Your data is securely stored on protected servers.
We retain personal data only for as long as necessary to fulfil the order and comply with statutory retention periods, but no longer than 5 years after order completion.

After this period, the data is securely deleted or anonymised.

6. Who We Share Your Data With

We share your data only with service providers who assist us in delivering our services:

  • Paysera – for payment processing

  • Omniva, Smartpost, Latvijas Pasts – for delivery services

These partners process data solely in accordance with our instructions and applicable legislation.

7. Marketing

We may send newsletters or special offers only with your consent.
You may withdraw your consent at any time by writing to: [email protected].

8. Cookies

Our website uses cookies to ensure functionality and improve user experience.
You can disable cookies in your browser settings.
More information about cookies is available at: www.allaboutcookies.org.

9. Your Data Protection Rights

You have the right to:

  • access your personal data and receive a copy

  • request correction or deletion of your data

  • restrict or object to data processing

  • withdraw consent at any time

  • lodge a complaint with a supervisory authority

Complaints in Latvia may be submitted to the Data State Inspectorate: www.dvi.gov.lv.
Requests may be sent to: [email protected]

10. External Websites

Our website may contain links to external websites (e.g., Paysera, Etsy, Instagram).
We are not responsible for the content or privacy policies of those websites.

11. Changes to This Privacy Policy

This Privacy Policy is reviewed regularly and may be updated.
Last updated: November 2025.

12. Contact Information

For questions regarding data processing or this Privacy Policy, please contact:
[email protected]

SIA “Mood House”
Registration No.: 40203434081
Email: [email protected]
Address: “Lazdas”, Ēdoles pag., Kuldīgas nov., LV-3310, Latvia